unnamed image

Privacy Policy

Effective Date: Jan. 2025

Business Name: Briya Wellness Lounge

Your Privacy Matters

At Briya Wellness Lounge, we respect your time, your trust, and your personal information. This policy explains what we collect, how we use it, and how we keep it secure—so you can book with confidence.

What We Collect

When you book or contact us, we may collect:

  1. Name, phone number, and email
  2. Appointment and service details
  3. Payment and billing information
  4. Device and website usage data (cookies, analytics)

How We Use Your Information

We use your information to:

  1. Confirm, schedule, and manage appointments
  2. Send reminders and important updates
  3. Process payments securely
  4. Improve your experience with our services
  5. Send exclusive offers or promotions (only if you opt in)

SMS & Text Messaging (Important)

By providing your phone number, you agree to receive text messages from Briya Wellness Lounge, including:

  1. Appointment confirmations and reminders
  2. Follow-ups and service updates
  3. Promotional offers (if opted in)

Message & data rates may apply.

Reply STOP to unsubscribe at any time.

We do not send spam and only contact you regarding your appointments or relevant offers.

Payments & Security

All payments are processed through secure, encrypted systems.

We do not store full payment details on our servers.

We take reasonable steps to protect your data, but no system is 100% secure.

No-Show, Cancellations & Chargebacks

By booking an appointment, you agree to our policies regarding cancellations and no-shows.

We may retain booking and communication records to:

  1. Enforce cancellation policies
  2. Prevent fraudulent disputes or chargebacks
  3. Verify services rendered

Sharing Your Information

We do not sell your personal information.

We only share data with trusted providers necessary to operate our business, such as:

  1. Payment processors
  2. Booking software
  3. Communication platforms

All partners are required to keep your data secure.

Cookies & Tracking

We use cookies to improve your browsing experience and understand how visitors use our site.

You can disable cookies in your browser settings.

Your Rights

You can request to:

  1. Access or update your information
  2. Delete your data
  3. Opt out of marketing messages

Contact us at: [Your Email]

Third-Party Links

Our site may link to third-party platforms (booking, social media). We are not responsible for their privacy practices.

Updates to This Policy

We may update this policy as needed. Changes will be posted here with a new effective date.